Our team is comprised of client-centered professionals who possess the knowledge, skills, experience, and passion to deliver outstanding research services.
CCI Research operates with a highly qualified team of over 20 full-time professional research and support staff who possess a broad range of skills and abilities in research, education, business, technology, statistics, marketing, psychology, and sociology. In addition, we employ up to 100 part-time contract personnel whose dedication to efficiency, reliability, and accuracy ensure superior quality, cost-effectiveness, and timely delivery of every project.
To complement our internal professional team, we maintain a professional network of associate consultants who offer subject matter expertise as required on a project-specific basis.
CCI Research is a full spectrum research firm with the capability and flexibility to perform all forms of data collection in-house.
The head office for CCI Research is located in Orangeville, Ontario. We operate out of a secure technologically equipped facility with a high-volume 50-station telephone Call Centre through which we deliver fully bilingual and superior inbound and outbound services—all of which are 100% located in Canada.
Through the use of our Call Centre, our Computer Assisted Telephone Interview (CATI) and Computer Assisted Web Interview (CAWI) systems, our paper data processing center, and other technologies, we possess the flexibility and capability to perform all forms of data collection in-house using telephone, online, paper, or combined methodologies; as well as through qualitative techniques including face-to-face interviews, telephone interviews, and focus groups.
Since our formation in 1989, CCI Research has been a steadily growing business having served more than 600 organizations across Canada (click each icon to see a sample list of clients).
CCI Resources team members have a wide variety of background and expertise in education, business, health and government sectors. Each of our team members are dedicated to efficiency, reliability, and accuracy to ensure superior quality and timely delivery of your project.
After completing my Bachelor of Mathematics in Operations Research with a minor in Computer Science at the University of Waterloo, I founded CCI Research with the vision of becoming a leader in providing actionable, evidence-based research solutions. While running and growing CCI Resources for over 25 years, I have successfully made CCI Resources a well-known and trusted source of specialized expertise.
As the CEO and Founder of CCI Resources I provide guidance and direction in all facets of the business including survey research methodology, operational procedures, and customer service. I have always believed in providing the highest quality services at a very reasonable price.
My major accomplishments include participation in many large Ontario-wide post-secondary provincial surveys since 1993 including student, graduate and employer surveys pertaining to Continuing Education, Full-time Post-secondary, Apprenticeship, and Private Career Colleges. I have successfully extended the business to other Canadian provinces, to other sectors and applications which make use of our skills and help meet client needs.
Back to team
Don’t wait for a special occasion to celebrate, every new day is reason enough to celebrate.
Back to team
Be strong, but not rude; Be kind, but not weak; Be bold, but not a bully; Be humble, but not timid; Be proud, but not arrogant.
Back to team
I joined the CCI Resources team in 2002. Currently, as Director of Research, I oversee all staff and research projects at CCI Resources. I have extensive experience and expertise in designing research strategies and collecting and analyzing quantitative data. With respect to qualitative research projects, I have facilitated numerous focus groups and am proficient at developing and refining appropriate scripts. I am also a key contact for many of our clients which allows me to apply my consulting and analytical skills to ensure that CCI Resources meets and exceeds their expectations.
Throughout my years of graduate training and subsequent professional activity, I have written and edited many scientific reports for university faculty, hospital staff, committees, and other agencies. I obtained my Ph.D. in Psychology at the University of Manitoba in 2002, where I worked as a researcher in cooperation with several faculty members to design research strategies and collect and analyze data for a broad range of research projects. I also held a number of research positions before joining the CCI Resources team which helped me refine my unique set of research and analytical skills.
I am most proud of my graduate education and my family, earning a doctorate while raising two wonderful children.
I am originally from Winnipeg and moved to Ontario to escape the snow (it didn’t work). I enjoy travelling with friends and family, and someday hope to tour Europe.
Back to team
In early 2015 I joined CCI Resources initially in a consulting capacity and later in the year took on the role of President. It has been an exciting start since joining the company as we have seen tremendous growth in our core businesses while at the same time I have enjoyed being a part of the early stages of our expansion into new business areas such as Information Management, Employee Engagement and Contact Centers services.
Over 25 years of executive and senior management experience in Marketing, Sales, New Business Development, Business Operations and Customer Service within one of the World’s leading technology companies. A wide range of education and skills developed in the office productivity and consumer technology industries. Coupled with my business background I’m a graduate of Queens Universities Executive Program, IMD Universities Executive Development program and Mohawk College’s Business Administration program.
Be honest, never run away from a problem and know your numbers!
I was part of the team that first brought consumer digital camera technology into the Canadian marketplace.
Back to team
I have worked for CCI Resources for over 15 years! As part of the Client Services Team, I work to accurately assess client needs and help attain maximum value within budget. I am responsible for providing quotes, preparation of proposals, and developing promotional materials for CCI Resources. I also work closely with the management team to ensure that all clients receive optimal services.
Having worked at CCI Resources since 2000, I have a vast amount of company and project experience which I utilize to ensure satisfaction and promote on-going partnerships. My knowledge of CCI Resources operations and capabilities allows me to offer thorough and timely service to current and prospective clients.
I take the time to listen to clients’ needs and get to know who they are.
Make sure you love and marry your partner for their faults as they will likely not change.
Back to team
71 Broadway, Orangeville, Ontario
L9W 1K1 CANADA
Local (519) 938-9552
Toll Free: (888) 246-8068
