Notre équipe est composée de professionnels centrés sur le client qui possèdent les connaissances, les compétences, l’expérience et la passion nécessaires pour fournir des services de recherche exceptionnels.
CCI Research dispose d’une équipe hautement qualifiée de plus de 20 professionnels de la recherche et du soutien à plein temps, qui possèdent un large éventail de compétences et d’aptitudes dans les domaines de la recherche, de l’éducation, des affaires, de la technologie, des statistiques, du marketing, de la psychologie et de la sociologie. En outre, nous employons jusqu’à 100 contractuels à temps partiel dont le dévouement à l’efficacité, à la fiabilité et à la précision garantit une qualité supérieure, un bon rapport coût-efficacité et une livraison en temps voulu de chaque projet.
Pour compléter notre équipe professionnelle interne, nous entretenons un réseau professionnel de consultants associés qui offrent leur expertise en fonction des besoins et des projets.
CCI Research est une société d’études à spectre complet qui a la capacité et la flexibilité d’effectuer toutes les formes de collecte de données en interne.
Le siège social de CCI Research est situé à Orangeville, en Ontario. Nous opérons à partir d’une installation sécurisée et technologiquement équipée, avec un centre d’appel téléphonique à haut volume de 50 stations, par lequel nous fournissons des services entrants et sortants entièrement bilingues et de qualité supérieure, tous situés à 100 % au Canada.
Grâce à notre centre d’appel, à nos systèmes d’interview téléphonique assistée par ordinateur (CATI) et d’interview Web assistée par ordinateur (CAWI), à notre centre de traitement des données papier et à d’autres technologies, nous possédons la flexibilité et la capacité d’effectuer toutes les formes de collecte de données en interne par téléphone, en ligne, sur papier ou par des méthodes combinées, ainsi que par des techniques qualitatives telles que les entretiens en face à face, les entretiens téléphoniques et les groupes de discussion.
Depuis sa création en 1989, CCI Research a connu une croissance régulière et a servi plus de 600 organisations à travers le Canada (cliquez sur chaque icône pour voir une liste de clients).
Les membres de l’équipe de CCI Resources disposent d’une grande variété d’expériences et d’expertises dans les secteurs de l’éducation, de l’entreprise, de la santé et du gouvernement. Chacun d’entre eux se consacre à l’efficacité, à la fiabilité et à la précision afin de garantir la qualité supérieure et la livraison de votre projet dans les délais impartis.
After completing my Bachelor of Mathematics in Operations Research with a minor in Computer Science at the University of Waterloo, I founded CCI Research with the vision of becoming a leader in providing actionable, evidence-based research solutions. While running and growing CCI Resources for over 25 years, I have successfully made CCI Resources a well-known and trusted source of specialized expertise.
As the CEO and Founder of CCI Resources I provide guidance and direction in all facets of the business including survey research methodology, operational procedures, and customer service. I have always believed in providing the highest quality services at a very reasonable price.
My major accomplishments include participation in many large Ontario-wide post-secondary provincial surveys since 1993 including student, graduate and employer surveys pertaining to Continuing Education, Full-time Post-secondary, Apprenticeship, and Private Career Colleges. I have successfully extended the business to other Canadian provinces, to other sectors and applications which make use of our skills and help meet client needs.
Back to teamDon’t wait for a special occasion to celebrate, every new day is reason enough to celebrate.
Back to teamBe strong, but not rude; Be kind, but not weak; Be bold, but not a bully; Be humble, but not timid; Be proud, but not arrogant.
Back to teamI joined the CCI Resources team in 2002. Currently, as Director of Research, I oversee all staff and research projects at CCI Resources. I have extensive experience and expertise in designing research strategies and collecting and analyzing quantitative data. With respect to qualitative research projects, I have facilitated numerous focus groups and am proficient at developing and refining appropriate scripts. I am also a key contact for many of our clients which allows me to apply my consulting and analytical skills to ensure that CCI Resources meets and exceeds their expectations.
Throughout my years of graduate training and subsequent professional activity, I have written and edited many scientific reports for university faculty, hospital staff, committees, and other agencies. I obtained my Ph.D. in Psychology at the University of Manitoba in 2002, where I worked as a researcher in cooperation with several faculty members to design research strategies and collect and analyze data for a broad range of research projects. I also held a number of research positions before joining the CCI Resources team which helped me refine my unique set of research and analytical skills.
I am most proud of my graduate education and my family, earning a doctorate while raising two wonderful children.
I am originally from Winnipeg and moved to Ontario to escape the snow (it didn’t work). I enjoy travelling with friends and family, and someday hope to tour Europe.
Back to teamIn early 2015 I joined CCI Resources initially in a consulting capacity and later in the year took on the role of President. It has been an exciting start since joining the company as we have seen tremendous growth in our core businesses while at the same time I have enjoyed being a part of the early stages of our expansion into new business areas such as Information Management, Employee Engagement and Contact Centers services.
Over 25 years of executive and senior management experience in Marketing, Sales, New Business Development, Business Operations and Customer Service within one of the World’s leading technology companies. A wide range of education and skills developed in the office productivity and consumer technology industries. Coupled with my business background I’m a graduate of Queens Universities Executive Program, IMD Universities Executive Development program and Mohawk College’s Business Administration program.
Be honest, never run away from a problem and know your numbers!
I was part of the team that first brought consumer digital camera technology into the Canadian marketplace.
Back to teamI have worked for CCI Resources for over 15 years! As part of the Client Services Team, I work to accurately assess client needs and help attain maximum value within budget. I am responsible for providing quotes, preparation of proposals, and developing promotional materials for CCI Resources. I also work closely with the management team to ensure that all clients receive optimal services.
Having worked at CCI Resources since 2000, I have a vast amount of company and project experience which I utilize to ensure satisfaction and promote on-going partnerships. My knowledge of CCI Resources operations and capabilities allows me to offer thorough and timely service to current and prospective clients.
I take the time to listen to clients’ needs and get to know who they are.
Make sure you love and marry your partner for their faults as they will likely not change.
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